Information on the moderation and restriction of the customer's content when using web hosting services

In the following, we inform you about the measures we have put in place for moderating and restricting content within the scope of the web hosting services we provide to our contractual partners (hereinafter: customers).

1) The customer's content, for the publication and accessibility of which he makes use of our web hosting services, must not violate any legal regulations or third-party rights.

in particular, content is not permitted

whose publication constitutes a criminal offense or an administrative offense,
which violates the Legal Services Act,
which contains offensive, racist, discriminatory or pornographic statements or disseminates corresponding ideas,
which is harmful to minors or glorifies violence
which violates copyright law, trademark law or competition law.

2) Every customer who makes use of our web hosting services is solely responsible for the content of the published information.

3) Moderation and restriction of content

3.1 The Provider is generally not obliged to proactively check the content posted by Customers for legality or compatibility with the rights of third parties or these GTC. Nevertheless, the Provider reserves the right to check the legality of the Customer's content in individual cases at its own initiative and to take measures in accordance with the following provisions in the event of any infringements identified.

3.2 Customers and affected third parties can report suspected illegal content to the Provider using the contact information in the Provider's legal notice (e.g. by e-mail). The provider is free to forward the content of a report to the customer who posted the reported content. The identity of the reporting person shall only be disclosed to the customer if this is absolutely necessary.

3.3 In the case of reports and in the context of any checks carried out on the provider's own initiative, a human content check is always carried out. In individual cases, automated technical verification procedures may also be used.

3.4 If customers frequently submit obviously unfounded reports or complaints, the Provider shall suspend the processing of reports and complaints from these customers for a reasonable period of time after prior warning.

3.5 If the illegality of content published by the customer is established in response to a report or as part of a review on the provider's own initiative, the provider is entitled to take one or more of the following measures at its reasonable discretion, even without prior notice or contact:

Warning of the publishing customer,
temporary blocking or permanent deletion of the content concerned,
temporary or permanent suspension of the contractually assumed obligations,
termination of the contractual relationship (ordinary or extraordinary for good cause).

3.6 When selecting the measures to be taken, the provider shall take into account the principles of proportionality and weigh the interests of the customer concerned against its own interests in the unhindered, uninterrupted and integrity-free continuation of its business activities. Criteria that are taken into account when imposing a measure are

the meaning and significance of the specific content and its potential for infringement or danger,
the frequency with which the customer publishes inadmissible content,
the ratio of the publication of inadmissible content by the customer to its other use of services,
if recognizable, the intentions pursued by the customer with the publication of inadmissible content,
if recognizable, the existence and degree of culpability of the publishing customer.