Store support, i.e. administration of stores

Do you also offer administration ?

Administration is exactly what we call "shop support" and can (!) include all services from

- Creation of new products

- matching your products on Amazon, Ebay, Shop
(often traders find out at some point that they have 300 items in their shop, 250 on Ebay and 380 on Amazon)

via

- Adapting the shop to new legal requirements

- Independent removal of errors found

- Regular information about innovations in the mail order business (hey, have you already received our newsletter? our newsletter discovered?)

up to

- Communication with other companies working on your shop, as a kind of "construction site supervisor

- Regular backups of your shop, repair after hacker attacks or virus infestation

- Development of new modules for Modified or especially for you

In the following we have tried to list everything we offer... but since this is always evolving, it is best if you contact us.

Consulting and help

• Business advice, IT, support by email or phone.
• Blog copywriting incl. publishing of texts, also for Facebook, Twitter, LinkedIn.
• Help in Afterbuy, Modified E-Commerce and Shopware. Sometimes also other shop systems, depending on the request.
• Communication with other external service providers on your behalf, project monitoring, coordination.
• Listing products on Ebay, Amazon, Rakuten, MeinPaket,....
• Translations of any kind of text
• Procurement of legal advice for e.g. general terms and conditions, cancellation policy, in the event of warning letters and legal disputes
• Procurement of the right provider for your claims management

Design and layout

• Banner and logo design
• web design for internet shops and websites
• responsive templates for modified e-commerce shops
• responsive templates for Shopware shops
• Print design for advertisements, flyers, brochures, PDF documents
• design of virtual packaging
• Image editing
• Product photography, image cropping

Marketing and customer service

• General advice on online marketing
• Designing advertisements and flyers, having them printed, sending them out/distributing them
• blogging, twittering, fan contact on Facebook, advertisements on Facebook
• Set up a call centre, publicise the numbers
• Serve end consumers e.g. by e-mail, telephone, via Facebook or chat, e.g. dunning, advice, complaints
• Google Ads, Google Analytics, Google Remarketing: set-up, evaluation, optimisation
• Listing Google Shopping products and keeping them running
• Create, send, evaluate and optimise newsletters
• Creating product texts, also search engine optimised on request.

Programming work

• Setting up interfaces for your shop, e.g. to Afterbuy or Google Shopping.
• Shop relocations and shop updates
• Module installation and PHP scripts for your shop
• Individual programming PHP
• Programming of merchandise management systems, intranet, interfaces of any kind

security:

• Regular backups of your shop, data recovery in case of problems
• Removal of viruses from files and/or databases